Promise of growth

LERAVA products - the best quality delivered straight to your door with a growth guarantee.

At LERAVA, we are convinced of the quality of our products, which is why we offer you a growth promise for 60 days after purchase.

What is the growth guarantee?

If the seed does not grow well, does not germinate, or the fertilizer does not meet the desired conditions 60 days after purchase, you will receive a new one-time delivery of the product or we will refund the purchase price upon claim.

How can I claim the growth promise?

A prerequisite for claiming our growth guarantee is, of course, proper use of the product. The best thing to do is to use our instructions now and sign up for our newsletter to receive helpful care tips.

If your garden continues to fail, simply observe the following points:

Contact our customer service department within the first 60 days of purchasing the product: https://lerava.com/pages/contact

Send us the order number

Describe the exact problem to us and attach clear photos of the garden from near and far or a video.

We will respond in a short time and clarify the next steps with you.

With our promise of growth, you are entitled to a new delivery of the product (if available) or a refund of the purchase price (excluding shipping costs).

If there is evidence of improper treatment, we reserve the right not to enforce the promise.

To learn more about canceling orders, go to https://lerava.com/pages/diritto-di-recesso